BUSINESS CONTINUITY MANAGER
An intensive training based on practical aspects and responsibilities arising from the implementation and maintenance of the Business Continuity Management System (Business Continuity Manager) in accordance with the requirements of the ISO 22301 standard.
About the training
A practical approach to the management system according to ISO 22301
We offer a two-day training in which participants will be introduced to the concept of Business Continuity Management (BCM) and the most popular BCM models. The training will provide participants with knowledge of the project process, development and updating of documentation, and implementation of organizational solutions within BCM. Participants will gain knowledge of the ISO 22301 standard guidelines for business continuity management and preparing the organization for certification against ISO 22301. During lectures and practical workshop exercises, participants will acquire skills related to building strategies, conducting Business Impact Analysis (BIA), and developing documentation, including business continuity plans and emergency procedures.
Upon completion of the training, participants will receive a certificate and access to the materials.
Training objective
- Gaining knowledge in the development of business continuity management strategies.
- Mastering the concepts and terminology related to Business Continuity Management.
- Acquiring skills to create business continuity management processes in an organization.
- Understanding the mechanisms and logic of handling risk management processes in accordance with ISO 22301 requirements.
- Ability to develop documentation compliant with ISO 22301 requirements.
Target audience
The training is intended for individuals responsible for implementing and maintaining the business continuity management system within the organization, employed at all organizational levels, with particular emphasis on current and future Business Continuity Managers.
Language of the training
The training is conducted in Polish. There is an option to organize the training in English.
Training methodology
Training effectiveness is achieved by selecting the appropriate topics and training methods tailored to the participants’ needs and the issues addressed in the training. Below are the methods and techniques we apply:
LECTURE
We provide knowledge to participants based on dedicated teaching aids, e.g., a multimedia presentation. This is the foundational part of the training, where we introduce the topic, discuss key concepts, roles, processes, procedures, etc.
PRACTICAL EXAMPLES
As practitioners, we base the training program on real-life events presented for a specific problem. We help participants independently reach conclusions or solutions. Our training is heavily focused on practice and the development of participants’ skills.
DISCUSSION
Participants express their opinions and exchange experiences. A well-formed discussion topic, due to the clash of at least two perspectives, usually generates strong emotional engagement. The discussion allows for the development of a joint solution or prepares arguments on the given issue.
BRAINSTORMING
In a short time, we generate many ideas and solutions for specific problems and situations. We engage participants, stimulate thinking, and foster creativity.
EXERCISES
Practical tasks related to the training content, e.g., creating a process, conducting a case study, etc. These effectively complement the lecture and practical examples.
TESTS
We verify the level of knowledge and skills of participants. We identify competency gaps and plan the educational process accordingly to improve participants’ skills. Depending on the type of training, this can be done using various tools, such as knowledge tests and assignments.
SIMULATIONS
They provide an excellent sample of reality, in which participants actively engage and experience the consequences of their actions.
SUMMARY
After completing each topic, we summarize the discussed material. This is done by the trainer and allows participants to review the most important aspects related to the topic while giving them the opportunity to verify their understanding.
Trainer
Maciej Wiśniewski
A graduate in Law from Adam Mickiewicz University, Corporate Management from Poznań University of Technology, and doctoral studies at the Faculty of Management at Poznań University of Economics. For over a dozen years, he has been supporting organizations in the management area, with a particular focus on strategic consulting and management systems. He has completed dozens of projects for private and public sector organizations, including the implementation of advanced IT systems supporting management processes. Currently, his academic and professional interests are focused on operational risk, with particular emphasis on ensuring organizational resilience and cybersecurity.
Training program
Day 1
9.00-16.00
- Welcome participants
Introduction to Business Continuity Management
What is Business Continuity Management?
Basic terms and definitions.
Structure of the ISO 22301:2019 standard.
The PDCA cycle used in Business Continuity Management processes.
Break - Requirements of the ISO 22301:2019 standard
Organizational context.
Stakeholder analysis.
Leadership and continuity of operations.
Business continuity policy.
Roles, powers, and responsibilities in BCMS.
Business continuity management planning.
Support for BCMS.
Break - Business Impact Analysis (BIA) Part 1
ISO 22301 requirements and practical tips regarding BIA.
Identification and analysis of critical systems, services, and infrastructure.
Discussion of a sample methodology used during BIA.
Process classification.
Break - Business Impact Analysis (BIA) Part 2
Conducting a BIA of a selected process.
Day 2
9.00-16.00
- Risk Analysis
ISO 22301 requirements and practical tips for risk assessment.
Stages of the risk assessment process.
Discussion of a sample risk analysis methodology.
Break - Determining Business Continuity Strategy
ISO 22301 requirements and practical tips for developing a business continuity strategy.
Incident Management
Incident information flow and tasks of the crisis management team.
Internal and external communication.
Break - Building Business Continuity Plans and Emergency Procedures
Structure of business continuity management documentation.
ISO 22301 requirements and practical tips for developing business continuity plans and other necessary documents.
Sample scope of business continuity plans and emergency procedures.
Break - Testing the System
Principles of business continuity testing.
Types of tests.
Management of the Business Continuity Management System
Monitoring, measurements, analysis, and evaluation.
Internal audits.
Management reviews.
Non-conformities and corrective actions.
Questions and discussion
Training fee
Price per participant: 4,500 PLN (net)
Terms of participation
The training fee covers the service of granting one participant the right to attend a two-day training session.
The fee includes training materials, a certificate, coffee breaks, and lunch during the training. The fee does not include accommodation.
Payment shall be made based on a correctly issued VAT invoice within 14 days from the invoice acceptance date, to the organizer’s bank account specified on the invoice.
The acceptance of the registration is confirmed via email to the address provided in the registration form.
The organizer reserves the right to cancel the course. In the event of cancellation by the organizer, participants will receive a full refund of the course fee. A written withdrawal of registration no less than 10 working days before the training start date will incur a fee of 30% of the training price. A written resignation submitted less than 10 working days before the training start date will result in a 100% fee of the training price.
The training fee listed in the training schedules is a net price and should be increased by the applicable VAT rate.
By registering for the training, the participant or the registering organization grants consent for the processing of the provided personal data by PBSG SA, based in Poznań at Szyperska 14, for the purpose of order fulfillment.
Certificates of participation will be sent to training participants after meeting the requirement of at least 70% correct answers on the knowledge test and completing the payment.
To participate in the training, the registration form must be completed.
Submitting a registration signifies acceptance of the participation terms and consent for PBSG SA to process the registered participants’ personal data for order fulfillment, as well as for the promotion and marketing of PBSG SA’s activities.
Organizational information
- Training QualityThe training is conducted in accordance with the Training Services Quality Standards Manual.
Registration for On-Site Training
Fill out this form if you want to participate in the in-person training. If you are interested in online participation, register here: Online Training Registration Form.
Submitting the registration form indicates acceptance of the terms of participation.
Training program
Day 1
9.00-16.00
- Training Program
- Welcome and Introduction
- Introduction to Business Continuity Management
- What is Business Continuity Management?
- Key terms and definitions
- Structure of ISO 22301:2019 standard
- PDCA cycle in business continuity management processes
- Break
- ISO 22301:2019 Standard Requirements
- Organizational context
- Stakeholder analysis
- Leadership and business continuity
- Business continuity policy
- Roles, authorities, and responsibilities in BCMS
- BCMS planning
- BCMS support
- Break
- Business Impact Analysis (BIA) – Part 1
- ISO 22301 requirements and practical guidelines for BIA
- Identification and analysis of critical systems, services, and infrastructure
- Overview of a sample methodology used in BIA
- Process classification
- Break
- Business Impact Analysis (BIA) – Part 2
- Conducting a BIA for a selected process
Day 2
9.00-16.00
- Training Program (Continued)
- Risk Analysis
- ISO 22301 requirements and practical guidelines for risk assessment
- Stages of the risk assessment process
- Overview of a sample risk analysis methodology
- Break
- Defining Business Continuity Strategy
- ISO 22301 requirements and practical guidelines for developing a business continuity strategy
- Incident Management
- Incident information flow and crisis team responsibilities
- Internal and external communication
- Break
- Developing Business Continuity Plans and Emergency Procedures
- Structure of business continuity management documentation
- ISO 22301 requirements and practical guidelines for developing business continuity plans and other essential documents
- Sample scope of business continuity plans and emergency procedures
- Break
- System Testing
- Principles of business continuity testing
- Types of tests
- Business Continuity Management System Oversight
- Monitoring, measurement, analysis, and evaluation
- Internal audit
- Management reviews
- Nonconformities and corrective actions
- Questions and Discussion
Training fee
Fee per Participant: 2,900 PLN (net)
Terms of participation
Terms of Participation
The training fee covers the right of one participant to attend a two-day training session.
The fee includes training materials and a certificate.
Payment shall be made based on a correctly issued VAT invoice within 14 days from the invoice acceptance date, to the organizer’s bank account specified on the invoice.
The acceptance of the registration is confirmed via email to the address provided in the registration form.
The organizer reserves the right to cancel the course. In the event of cancellation by the organizer, participants will receive a full refund of the course fee. A written withdrawal of registration no less than 10 working days before the training start date will incur a fee of 30% of the training price. A written resignation submitted less than 10 working days before the training start date will result in a 100% fee of the training price.
The training fee listed in the training schedules is a net price and should be increased by the applicable VAT rate.
By registering for the training, the participant or registering organization grants consent for PBSG SA, based in Poznań at Szyperska 14, to process the provided personal data for the purpose of order fulfillment.
Certificates of participation will be sent to training participants after meeting the requirement of at least 70% correct answers on the knowledge test and completing the payment.
To participate in the training, the registration form must be completed.
Submitting a registration signifies acceptance of the participation terms and consent for PBSG SA to process the registered participants’ personal data for order fulfillment, as well as for the promotion and marketing of PBSG SA’s activities.
Organizational information
Organizational Information
Online training participants will receive access to the training platform. On the day of the training, you need to log in to the platform. The training will begin at the scheduled time. During the training, you will see the screen divided into three sections: presentation, trainer, and chat. Communication during the training will occur via the chat.
Technical Requirements:
- Hardware Requirements: A computer with internet access, a processor of at least 1.6GHz, and at least 4GB of RAM.
- Browser: The latest version of Chrome, Mozilla Firefox, or Safari.
Training Quality
The training is conducted in accordance with the Training Services Quality Standards Manual.
Registration for online training
Fill out this form if you want to participate in the online training. If you are interested in in-person participation, register here: Offline Training Registration Form.
Submitting the registration form indicates acceptance of the terms of participation.
Dedicated Exclusively for Your Organization – This approach ensures comfort and flexibility, allowing for a detailed discussion of specific issues and situations within your organization. We understand that each company is different, and to effectively translate the acquired knowledge into your organization’s context, we tailor the presented examples to your specific needs and business situation.
Training program
Day 1
9.00-16.00
- Training Program
- Welcome and Introduction
- Introduction to Business Continuity Management
- What is Business Continuity Management?
- Key terms and definitions
- Structure of ISO 22301:2019 standard
- PDCA cycle in business continuity management processes
- Break
- ISO 22301:2019 Standard Requirements
- Organizational context
- Stakeholder analysis
- Leadership and business continuity
- Business continuity policy
- Roles, authorities, and responsibilities in BCMS
- BCMS planning
- BCMS support
- Break
- Business Impact Analysis (BIA) – Part 1
- ISO 22301 requirements and practical guidelines for BIA
- Identification and analysis of critical systems, services, and infrastructure
- Overview of a sample methodology used in BIA
- Process classification
- Break
- Business Impact Analysis (BIA) – Part 2
- Conducting a BIA for a selected process
Day 2
9.00-16.00
- Training Program (Continued)
- Risk Analysis
- ISO 22301 requirements and practical guidelines for risk assessment
- Stages of the risk assessment process
- Overview of a sample risk analysis methodology
- Break
- Defining Business Continuity Strategy
- ISO 22301 requirements and practical guidelines for developing a business continuity strategy
- Incident Management
- Incident information flow and crisis team responsibilities
- Internal and external communication
- Break
- Developing Business Continuity Plans and Emergency Procedures
- Structure of business continuity management documentation
- ISO 22301 requirements and practical guidelines for developing business continuity plans and other essential documents
- Sample scope of business continuity plans and emergency procedures
- Break
- System Testing
- Principles of business continuity testing
- Types of tests
- Business Continuity Management System Oversight
- Monitoring, measurement, analysis, and evaluation
- Internal audit
- Management reviews
- Nonconformities and corrective actions
- Questions and Discussion
How does it work?
Step 1
APPLICATION
Fill out the registration form to express your interest in organizing a dedicated training session at your company.
Step 2
DATE
We will set the date and location for the training – we will accommodate your availability and individual expectations.
Step 3
PRICE
We will present the commercial terms for organizing the training based on the agreed parameters and the number of participants.
Step 4
TRAINING
We will deliver the dedicated training according to the agreed terms.
Please ask for a quote for a internal training session
Organizers
